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Shipping Policy

Last Updated:20 March 2025

At Capture2canvas ("we," "our," or "us"), we take great care in packaging and delivering our artwork and prints. Please review our shipping policy below before making a purchase.

1. Processing Time

  • Orders are typically processed within 15 business days after payment confirmation.

  • Custom or commissioned artwork may take additional time, and clients will be informed of estimated completion and shipping dates.

2. Shipping Methods & Delivery

  • We ship using [Courier/Shipping Service Names] for reliable and secure delivery.

  • Estimated delivery times:

    • UK Orders: 3-5 business days

    • International Orders: 7-10 business days (varies by destination)

  • Expedited shipping may be available at an additional cost.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on destination and package size.

  • International shipments may incur customs duties or taxes, which are the responsibility of the recipient.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Please allow 24 hours for tracking updates to appear.

5. Damaged or Lost Shipments

  • We take precautions to package items securely, but if your order arrives damaged, please contact us within 3 days with photos of the damage.

  • If an order is lost in transit, we will work with the shipping carrier to resolve the issue, but we are not responsible for carrier-related delays or losses.

6. Returns & Refunds

  • As per our Refund Policy, we do not accept returns for dissatisfaction with the artwork.

  • Refunds or replacements may be offered only in cases of damage during shipping, subject to review.

7. Contact Information

For any shipping-related inquiries, please contact us at:

By purchasing from us, you agree to the terms outlined in this Shipping Policy.

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